A Powerful Human Support Ticket management System
The struggle to manage customers has been solved.
Developed for startups and small/medium enterprises
General features required for support ticket management system are all available and they made the best use of Ajax functionality to all over it's portal. Really make the things very much streamlined.
Project management
Client management
Team management
Tasks
Event Calender
Private to-do
Invoices
Online Payments
Estimates
Support Tickets
Manage Expenses
Knowledge Base
Notes
Leave Management
Timecards
Messaging
Timeline
Announcements
Create your projects. Add tasks, files, milestones, comments and notes. See gantt chart, manage timesheet, expenses and invoices.
Give your clients to access the client portal and communicate easily with the clients. Discuss about projects, manage tickets and invoices.
Manage your team attendance and timesheet. Easily manage the leave applications. Assign tasks, send messages, share ideas, send announcements, etc.
Add tasks and in projects and assign to your team members. See project progress automatically based on the completed tasks.
Don't miss your meetings and important events. Register all your events and share with your team members.
Do you want to manage your daily works more efficiently? To-do list will help you to do that. Easily manage your privet tasks.
RISE makes invoice manage management and online payments much effortless. Send invoices to your clients and get paid online.
Client can pay invoices via the PayPal in Stripe. You can add the payments manually if you don't want to use online payments.
Get estimate requests from your clients. Observe the requests and send estimate. Client can accept or reject that.
Client can submit support tickets from the client portal. Get email notifications for the tickets.
Register your expenses and see the monthly/yearly reports and chart. Compare income and expenses.
Add help articles for your team members and knowledge base articles for your clients. It can reduce your support tickets.
Write down your important notes and access it from everywhere. Add custom labels with each notes and find out easily.
Team members can apply for leave. Track the leave applications and approve/reject them effortlessly.
Track the attendance of your team members. Log time by clock in/clock out. Assign supervisors to manage the time cards.
Send messages to your clients and team members. You can set permissions who can communicate with clients.
Share ideas, files and news with your team members in timeline. Explore the power of knowledge sharing.
Add announcements for your team members and clients for important notice. It will be visible on user's dashboard.
Few Reasons Why You Should Choose Us
Our Mission
Our main goal is to team up with a shifting customer base from small to average-sized businesses to help them in accomplishing brand awareness objectives by increasing demand, informing the market, and distinguishing them from other brands. We set up a special relationship with our customers and convey custom methodologies dependent on their necessities and objectives. Corporate Hi-Tech aims to work at the crossroad between design, business, and technology to amplify and enable digital marketing solutions and act as a digital guide to increase visibility, conversions, and revenue through the help and putting your milestones to action so that your business efficiently flourishes.
Best Technology Solutions, Australian Based & Operated.
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We specialize in both legal technologies and general information technologies and we apply our full range of talent in creating the perfect digital solution for each client’s needs.
